Testimonials

"Working with Aria was a pleasure and highly productive for our collectively-run social justice organization. She thoughtfully engaged all team members in collaboratively designing a weekend-long leadership retreat full of creative visioning exercises and action planning. Aria is a crisp communicator adept at distilling and reframing our brainstormed ideas. Being well-versed in volunteer, mission-based structures and grassroots organizing principles enabled her to identify setbacks and possible solutions at both the micro and macro level."

Lucas Shapiro, Founding Collective Member, Mayday Space

 

Aria Joughin

“Few people realize how much of a tightrope community management can be. True community managers are able to bring a collaborative and collegial bent that keeps the conversation going, day-to-day, coupled with a firm understanding of the long-term vision of what that community has the potential to achieve. I’ve always been impressed at Aria’s ability to balance these two extremes. And her ability to make our community feel welcome and heard — all while exerting the control of managing and moderating the group as it grows.”

Rick Turoczy - Cofounder and General Manager, PIE

Aria Joughin

"Aria's creativity, hard work, and patience were invaluable in successfully achieving what otherwise would have been a quixotic and haphazard attempt to draw together a diverse, global movement. She grasps the importance of the ground game in building any kind of community, and knows how to make herding cats fun."

Elly Blue - Activist and author of Bikenomics 

Aria Joughin

"Aria has served as my go-to for community problem solving, goal-driven creative projects, and strategy for over a year. Without her detailed onboarding plan, we would have severely struggled to bring our whole community together when launching our new engagement tool last year. Working with her is a delight!"

Ma'ayan Plaut - Manager of Social Strategy & Projects at Oberlin College

Aria Joughin

"Aria approaches building community as an art and a science. She is an empathetic listener, keen observer, and always puts the user first. She possesses a rare combination of emotional intelligence and strategic thinking. Customer retention is the core of any business. Aria takes the pulse of a community and will make nuanced changes in engagement strategy that lead to real-world impact and meaningful, measurable results."

            Mara Zepeda - CEO of Switchboard

Aria Joughin

"[The team at] Loyal was like any great guide - gentle with us at our initial learning state, providing data that we could understand, listening deeply, and - over time - helping us to realize the specific constraints and opportunities we uniques faced in fostering a more vibrant and connected community....The best part was the level at which the team truly understood our mission and culture. There were multiple times that Loyal Surprised and delighted us with the level of insight and specific actionable steps recommended. "

Brian Howe - Project Lead at VITALTalk

Aria Joughin